How can we help?
Search the guides, or browse them by topic below.
Common tasks
If you're logging matches
- Get started with DeckSequenceSet up your profile, bring in a deck and log your first matches, so DeckSequence starts tracking what wins.
- Log a PTCG Live match from its battle logLog a PTCG Live match and paste its battle log, so DeckSequence builds a turn-by-turn replay and counts the cards you played.
- Log a paper matchLog a match you played in person at locals, a Regional or anywhere else, in a few taps and even with no signal.
- Import a decklist from PTCG Live or LimitlessCreate a deck by pasting a PTCG Live or Limitless export, fix any card that didn't match, and paste an updated list into a deck you already have.
- Track a tournament round by roundStart a tournament, add each round as you play it, mark IDs, byes and no-shows, and record how it ended.
- Deck versions: new version, new deck, or overrideWhen you save card changes to a deck, choose between a new version, a new deck and overriding the current version. Here's what each does to your matches.
If something isn't working
- Turn on card IDs in PTCG LivePTCG Live can hide the card IDs in battle logs and deck exports. Turn them back on so DeckSequence can read every card you played.
- Fix a battle log that looks cut offYour match saved, but the battle log stopped before the first turn, so there's no replay. Copy the log again and paste it into the match.
- Fix a battle log DeckSequence doesn't recognizeYour match saved, but what you pasted didn't read as a PTCG Live battle log. Here's what a battle log looks like and how to paste it again.
- Pro isn't showing after you subscribedRestore an App Store or Google Play purchase, find a subscription bought on another account, and see why web checkout sends you to your phone.
- Changes that need attention in the mobile appThe mobile app couldn't save some changes to your account. Here's what Retry and Discard do, and what a waiting change means.
Browse by topic
Getting started
Log your first matches, online or at the table, and bring your decks in.
- Get started with DeckSequence
- Log a PTCG Live match from its battle log
- Log a paper match
- Import a decklist from PTCG Live or Limitless
4 guides
Decks and events
Deck versions, tournaments, sessions and the odds of your opening hand.
- Deck versions: new version, new deck, or override
- Print your tournament decklist
- Track a tournament round by round
- Group your matches into sessions
- Opening-hand odds with Play Hands
5 guides
Account and billing
What Pro includes, your trial, and your subscription.
2 guides
Troubleshooting
Battle logs, card IDs, purchases and account changes that need a fix.
- Turn on card IDs in PTCG Live
- Fix a battle log that looks cut off
- Fix a battle log DeckSequence doesn't recognize
- Pro isn't showing after you subscribed
- Changes that need attention in the mobile app
- Problems deleting your account
6 guides