Problems deleting your account

You can delete your account from the Account tab in the mobile app, or from Account settings on the web. Deleting is immediate and permanent: your decks, matches, tournaments and profile are removed and can't be recovered. Delete your account has the full list.

"For security, please sign out, sign back in, and try deleting again"

Deleting needs a recent sign-in. Sign out, sign back in, and delete again.

What happens to your subscription

• Bought on the web: deleting your account cancels it right away. You won't be charged again.
• Bought in the App Store or Google Play: only you can cancel it, from your Apple or Google account. Deleting your DeckSequence account doesn't stop the store from charging you, so cancel it there first.

You can't sign in anymore

Email privacy@decksequence.com from the address on your account and ask for it to be deleted. The request is verified first, and you get a confirmation once it's done.