Pro isn't showing after you subscribed

Your DeckSequence account has one subscription, wherever you bought it: on the web, in the App Store, or in Google Play. Pro follows your account, so it shows on every device you sign in to.

You subscribed in the app and still see Free

1. Open the Account tab and choose Subscription.
2. Tap Restore purchases.

Restoring sends your App Store or Google Play purchase to DeckSequence again. It never charges you. If it says "Nothing to restore on this account," the store has no DeckSequence subscription for the Apple or Google account on that phone.

If it says "We found your purchase but couldn't confirm it just now," wait a moment and tap Restore purchases again. You haven't been charged twice.

"This purchase is already linked to another DeckSequence account"

The store subscription belongs to a different DeckSequence account, often one you made with another sign-in method. Sign in with that account to use it, or email hello@decksequence.com with both sign-in methods.

"Your purchase is waiting on approval"

The purchase needs someone to approve it, such as a parent using Ask to Buy. Pro turns on as soon as it's approved. Don't buy it again.

You subscribed on the web

Sign in to the app with the same account you used at checkout. Pro shows there without restoring anything.

Web checkout says your subscription is managed by the App Store or Google Play

You already pay for Pro through your phone's store, so the web won't sell you a second subscription. Change or cancel it from your Apple or Google account on your phone.

If checkout says "A subscription is already in progress for this account," your purchase is still going through. Give it a moment, then check your account again.